These Terms and Conditions govern the use of the Website by visitors (the “Users”).
Accessing and using the Website implies full and unconditional acceptance of these provisions.
1. Who We Are
The Website is owned and operated by:
BUSINESS ERHOTEL SRL
– Registered office: Str. Cpt. Alexandru Șerbănescu no. 27, Hotel Erbas, ground floor, district 1, Bucharest, Romania;
– Sole registration code (CUI): 36833583;
– Trade Registry no.: J40/16338/2016.
2. Purpose of the Website
The Website is intended to present the hotel (facilities, rooms, services, location, informative offers) and to serve as a communication channel with the Company (via form, phone, e‑mail).
The Website does not allow online bookings with direct legal effect. Any firm booking will be made through the channels communicated by the Company (phone, e‑mail, third‑party booking platforms etc.) and will be subject to the conditions communicated directly to the customer.
3. Acceptance of the Terms
By accessing the Website:
– you confirm that you are at least 16 years old;
– you declare that you have read, understood and accepted these Terms and Conditions;
– if you do not agree, you must stop using the Website.
The Company reserves the right to modify the Terms and Conditions at any time, without prior notice. The updated version applies from the moment it is published on the Website.
4. User Rights and Obligations
The User is allowed to use the Website exclusively for personal, non‑commercial purposes,
for:
– obtaining information about the hotel and services;
– sending requests via the contact form;
– consulting the policies (privacy, cookies etc.).
The following are strictly prohibited:
– using the Website for illegal, fraudulent purposes or in any way that may harm the
Company or other persons;
– attempting unauthorised access to sections, servers or networks;
– introducing or distributing malicious programs (viruses, malware etc.);
– massive copying of the Website content (text, images, design etc.) for republication or commercial exploitation without the Company’s prior written consent;
– sending, via the contact form, abusive, defamatory, obscene messages or messages that infringe the rights of other persons.
5. Informational Content
The information presented on the Website (room descriptions, services, photos, indicative rates, offers etc.) is for informational purposes only.
The Company may change, without prior notice:
– the content of the texts;
– the structure and design of the Website;
– illustrative photos;
– the offers or service packages mentioned.
The actual availability of rooms, services and packages and the specific commercial conditions (including applicable prices) will be confirmed explicitly by the Company at the time of booking, through official channels.
6. Booking Requests and Communication
Through the contact form you can send requests for offers or questions.
Important:
– sending a message does not create a booking and does not oblige the Company to guarantee availability or a specific rate;
– a booking becomes firm only when expressly confirmed by the Company (e.g. by confirmation e‑mail or an agreed contract / pro forma).
The Company reserves the right not to respond to incomplete, abusive or clearly unfounded messages.
7. Intellectual Property
The entire content of the Website (texts, images, logos, graphic elements, page structure, source code to the extent original, audio‑video materials, trade names etc.) is protected by intellectual property laws.
– The User does not acquire any ownership rights over the content by simply using the Website;
– Using the content is only permitted for personal, non‑commercial purposes;
– Reproduction, distribution, modification, publication, transmission or any other use of the content for commercial purposes is prohibited without the prior written consent of the Company or the rights holders, as applicable.
If you believe that any content on the Website infringes your intellectual property rights, please contact us for clarification and, where appropriate, for removal/adjustment of the material.
8. Liability of the Company
The Company does not guarantee that:
– the Website will operate continuously, without interruptions or errors;
– the information displayed is at all times fully up to date or free from material errors.
To the extent permitted by law:
– the Company shall not be liable for direct or indirect damages resulting from the use of or inability to use the Website;
– the Company is not responsible for any loss of data, loss of profit or other non‑material damage caused by the use of the Website;
– any decision you make based on the information on the Website is made at your own risk; you are advised to confirm relevant details (rates, offers, availability etc.) by phone or e‑mail.
9. Links to Third‑Party Websites
The Website may contain links to other websites (for example booking platforms, tourism
websites, social networks etc.).
These sites belong to third parties over whom the Company has no control and for which:
– it assumes no responsibility regarding content, policies or practices;
– it does not guarantee the security, legality or timeliness of the information.
Accessing third‑party websites is at the User’s own risk, and it is recommended that you read their privacy policies and terms of use.
10. Personal Data Protection
The processing of personal data in the context of using the Website is governed by:
– the Privacy Policy;
– the Cookie Policy.
These documents are available on the Website and form an integral part of these Terms and Conditions. By using the Website, you declare that you have read and understood them.
11. Governing Law and Jurisdiction
This document is governed by Romanian law.
Any dispute arising in connection with the use of the Website shall be settled amicably, and if this is not possible, shall be submitted to the competent courts in Romania.
12. Amendment of the Terms
The Company may modify these Terms and Conditions at any time. The updated version will be published on the Website and will take effect from the time of its display. You are responsible for periodically checking the content of this page.
